Golf Tee Times, Terms, & Conditions

Cancellation Penalties & Refunds

Once a booking has been confirmed a 10% processing fee applies to all cancellations. There is NO REFUND for cancellations made within 48 hours of the time of your golf activity. On all golf cancellations at any Kapalua Golf Resorts, Waikoloa Beach/Kings Courses, or Kaanapali Resorts, the cancellation MUST be received 72 hours prior to the scheduled tee time or no monies will be refunded.

Change Policy

If you change the date or the time of any booked tee time prior to the No Refund cut-off, a $15 fee will be assessed to rerun and overnight new vouchers. Agents are on hand to assist you during regular office hours (9am-5pm Hawaiian Standard Time). Depending on the golf course, tee times may or may not be changed without penalty.

Rain Refund Policy

In case of bad weather, call the golf course and inquire if they are open. A refund can be issued if the golf course is closed on your scheduled day of play. If the course is closed, please call to inform us. Then simply write "Rain Out" on your voucher along with the name of the person at the golf course with whom you spoke, and mail it back for an adjusted refund (90% of voucher value). It is your responsibility to inquire as to the rain refund policy at each course. In most cases the course will issue a "rain check" if you are unable to complete your round.

Golf Attire

In general, resort wear is expected. Spike-less golf shoes are strongly recommended and collared shirts are required at all times for men. Shorts are acceptable; however, courses with strict dress codes expect shorts to be at least 16" in length. Please do not wear jeans, cut-offs, tank tops, or sneakers. For women, we recommend golf shoes with socks, collared shirts, and slacks, shorts, or golf skirts.

Single Players

Most golf courses will not allow single players. In general all single players will be paired up with others to make a three- or foursome.

Any Questions?

Call Toll-Free: 1-800-578-8816

Phone in Hawaii: (808) 873-9300

Email: Customer Service

Frequently Asked Questions

Our Privacy Policy