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My Hawaii Network sends an automatic, personalized email to all customers 2-3 weeks after completing their last booked activity, in which they are invited to rate all of their activities on a scale of 1 to 5, as well as make additional comments.
The Customer Ratings for each activity are continuously, automatically averaged, and dynamically posted in the right column of each activity page. An activity must receive 5 votes before an average rating is posted.
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Oahu - Maui - Big Island - Kauai
Oahu - Maui - Big Island - Kauai
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1. How was your overall experience with this activity?
2. How was your experience with your guide/crew?
3. Any suggestions or other comments for this activity?
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I would like to tell you how pleased I was using the activities I booked
with your company. My family and I enjoyed all of the trips which included
snorkeling, biking, horseback riding, and the raft boat thing. I would give
your company an A+. I felt the booking process was easy and informative.
I liked how the vouchers had all the information on one paper including the
directions. I felt so confident that each activity was going to be fun and
safe. We plan to return to Hawaii next year at the same time and I will definitely
book everything with your company. All of the companies you represent were
excellent, friendly, fun, and clean. I have the utmost confidence in your
company.
– Lori Parks
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Jodie and I wanted to let you know that we just completed our 2 week vacation
to Maui. And I must say the 7 events that we set up went perfectly, without
a hitch. We were so pleased and just a quick testimonial that you can rest
assured that everything on your itinerary will be in place when you arrive.
We were more than satisfied. Thank you.
– Dave Hepfl, Buffalo, MN
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I just wanted to say that I think your service is absolutely fabulous, and totally worth the money. I booked about four or five activities on the Big Island and could not have been luckier -- each activity was extremely well organized and planned out. Thanks for putting together some of the greatest excursions all on one site!!
Nina Viswanathan, Berkeley, CA
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My husband and I chose this for our last night in Kauai and it was the perfect
ending to a perfect vacation. The luau they present at Smith's was excellent.
From the moment you get there, you are totally immersed in the luau experience...
shell and flower leis, beautiful gardens, and friendly people. The food
was delicious and plentiful. The show was both entertaining and educational.
An all-around wonderful experience. Well worth the cost!! I would recommend
this luau to anyone who wants an all-around great luau experience.
– Sandi Kreider, Silverdale, WA
Email: Customer Service